Privacy Policy

We inform you that for the access of certain content or services it will be necessary to provide personal data. The Users will guarantee its veracity, accuracy, authenticity of the data, ESSES, SCP will preserve the confidentiality and security of their personal data and will give them the corresponding automated treatment depending on their nature or purpose, in the terms indicated in the Section of Data Protection Policy.

It is important, and given the recent European regulations on Data Protection REGULATION EU 2016/679 of the PARLIAMENT and the EUROPEAN COUNCIL, read the Basic Information. You should also know that the fact of leaving your data does not attribute, confirm, cancel, legitimize, or perfect any contractual link with our company.

BASIC INFORMATION

RESPONSIBLE: ESSES S.C.P. J67450114 Rambla Modolell, 3. 08960 SANT JUST DESVERN (Barcelona) E-mail: shop@laceandcoto.com

PURPOSE: To manage the purchase of textile products and related services by customers. On behalf of the company, we treat the information you provide us in order to be able to meet your demands, invoice these services or purchases, manage withdrawals and returns within the legal deadlines provided in Law 34/2002, of July 11, on services of the information society and electronic commerce and remote sales to consumers provided for in the General Law for the Defense of Consumers and Users.

Send you advertising and promotions of textile fashion and accessories related to your areas of interest, by any means by post, e-mail or through landline or mobile means. As well as inviting you to events organized by the company.

LEGITIMATION: Consent, contractual relationship and legitimate interest.

LEGAL BASIS: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data will not yield in no case your personal data, Organic Law 3/2018, of December 5, Protection of personal data and guarantee of digital rights, Law 34/2002, of July 11, on services of the information society and of electronic commerce. Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.

RECIPIENTS: Except for legal prescription we do not transfer data to third parties, only to computer companies that allow us the ordinary management of the same, essential for the management of our activity.

DURATION: The data provided will be kept for a period of 5 years from the last contract; it is not that you have not previously requested the blocking or deletion of the same; or, what is prescribed in the tax legislation.

DATA QUALITY: All the data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In the event that all the data is not provided, the provider does not guarantee the provision of the requested services.

The user will be solely responsible for the veracity and updating of the data provided through the different forms on the website.

ADDITIONAL INFORMATION: You may at any time request additional information about your personal data (“second layer”), at the same address that we provide you in order to exercise your rights.

MINORS: Our services are not aimed at minors or disabled people. We understand that they have the authorization and consent of their parents, guardians or legal representatives. It will be under your responsibility, the use of these is due to negligence or through inviting fault, which could cause a non-contractual liability.

RIGHTS: You can exercise the ARCO rights of access, rectification, cancellation and / or opposition, as well as the right of limitation and portability. You can contact our email address: shop@laceandcoto.com; Or, to our postal address by contacting the person in charge of the file of our company. For this it will be necessary to provide the personal data and documents that prove it, along with your request.

For this, it is necessary that you, or through a legally authorized person, provide the following documents:

• Photocopy of DNI
• Identification and sufficient representation.
• Explanation and object of the claim.
• Address for sending communications, or email, to contact you.

SUPPLEMENTARY INFORMATION:
You have the right to obtain confirmation on how our company is treating your personal data. Therefore, you have the right to access your personal data, inaccurate data or request its deletion when the data is no longer necessary for the purposes that were collected at any time, simply and free of charge.

Also LOW to receive promotional messages, in compliance with LSSICE 34/2002. For this it is necessary to provide the following information:

• Name or name of the company and details of its representative.
• Postal and electronic address where you want to receive communications.
• Clear request, no need to motivate.
• You can always contact the control authority, in this case the Spanish Data Protection Agency if you think your requests have not been met. www.aepg.es

CODE OF CONDUCT OF OUR ESTABLISHMENT

General principles.

ESSES, SCP undertakes that the contents of its services:

• They will not induce nor should they promote sexual, racial or religious discrimination or any other violation of fundamental rights and public liberties recognized by the Spanish Constitution or EU regulations.
• They will not induce or incite to act illegally.
• They will not lead to erroneous conclusions as a result of their inaccuracy, ambiguity, exaggeration, omission or the like.
• They must not induce an unacceptable state of anxiety or fear, or take advantage or exploit the user’s state of economic, work or personal need.
• They will not induce or incite any person to engage in dangerous practices that are risky or that threaten health or psychological balance.
• They will not infringe the legal or regulatory norms on the secrecy of communications, intellectual property, the right to honor and personal or family privacy, or any other provision applicable to the nature of the service.
• Do not contain false information.
• The services that incorporate a request for information or personal data, including name, address or other data, taking into account the fixed or mobile telephone number, must be adequate, relevant and not excessive in relation to the purpose for which are raised.

Users have the right to:

• Receive objective, prior, exact and complete information on the conditions of provision of the products offered to them.
• Receive the products in the conditions offered or agreed with the company or the provider.
• Obtain the supporting documents of the terms of the contract and the invoices for the products paid, issued in accordance with current regulations.
• Formulate the claims that they consider pertinent and obtain without delay the official sheet to present them and the appropriate orientation to fill out.
• Request and obtain the actions of the arbitration bodies regulated by the applicable legislation.
• Request and receive the help of the administrations, when necessary for the defense of their rights as users, regardless of their origin and destination and without prejudice to the powers of other bodies and authorities.
• Request and receive quality information regarding products and shipping and payment method.